Question 1

What are the age requirements for renting a boat?

Accepted Answer

You must be at least 21 years old to rent a boat. Florida law requires anyone born on or after January 1, 1988, to pass a boater safety course and hold a valid card or be accompanied by someone who does. Licensed captains are exempt. Complete a free online course here: BoatUS Online Training.

Question 2

What is your policy for damaged products?

Accepted Answer

The Captain is liable for the boat rented. Please see liability form required to be signed before taking ownership.

Question 3

Which payment methods do you accept?

Accepted Answer

Book on line using debit or credit card

Question 4

What are the rental duration options?

Accepted Answer

You can rent our boats for as long as you like! We have a 2-day minimum for dockside rentals. Delivery fees start at $150, depending on your location.

Question 5

How far can we take the boat?

Accepted Answer

The range is based on our insurance policy and weather.  We will discuss during briefing.

Question 6

Do you provide insurance for boat rentals?

Accepted Answer

Yes, all our boats are insured for liability and hull coverage.

Question 7

What should I do if I need a tow?

Accepted Answer

If you need a tow, follow the instructions provided in your rental contract and the Captain's briefing.

Question 8

Are there other fees?

Accepted Answer

1. Fuel charge. Please keep in mind it is 38 to 50 gallon tank.  Boat must be brought back full for fee to not apply.  Fuel is located in our marina.  Fuel dock closes at 5pm.
2. $50.00 - Boats must be returned free of trash, garbage and excess mud, sand and other debris or the fee will be charged.
3. $350.00 - For any damage done to stainless steel propeller.
4. $110.00 - Labor per hour plus parts, supplies and materials for any damage done to any part of the boat hull or interior.
5. $110.00 - Labor per hour plus parts, supplies and materials for any mechanical damage from obvious and or proven misuse or abuse of the operation of the boat.

Question 9

Do we get instructions before taking the boat out?

Accepted Answer

The State of Florida requires all boat rental operations to provide boat renters with pre-rental or pre-ride instruction or orientation before releasing the boat.
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Captain's orientation is the best in the area. It covers the characteristics of the boat you rent, boating safety, rules and regulations, boat handling, docking, emergency procedures, plus local navigation and waterway characteristics along with familiarization with the local charts and destinations. The captain is available to you by phone throughout your rental period to answer any questions you may have.

Question 10

Fishing

Accepted Answer

Fishing in the state of Fl Requires all boaters to follow the FWC policies. You should make yourself familiar with them before you take the boat out. Fishing Regulations | FWC (myfwc.com)

Here is a link to purchase a Florida fishing license: www.https://license.gooutdoorsflorida.com/Licensing/CustomerLookup.aspx

Question 11

Where do we pick up the boats?

Accepted Answer

Burnt Store Marina
3190 Matecumbe Key Rd
Punta Gorda FL 33955

We are located on the F dock in front of Cass Cay Restaurant.
 
You will pick up and drop off the boat here from our crew.
Phone: 239-922-5651

Question 12

What is your cancellation policy?

Accepted Answer

You can cancel your reservation without penalty if you do so at least 7 days before your scheduled rental. Cancellations within 7 days will be charged 50% of the rental price. No-shows will be charged 100%. We reserve the right to cancel due to unsafe weather conditions, in which case you will receive a full refund.

Question 13

What GPS system do you have on board?

Accepted Answer

We have Garmin systems with Navtronics.   Here is the link to navtronics to download on your phone for an easier boating experience.  Click here to try it for free: Try the Boating App for Free (navionics.com)

Frequently asked questions